Twice while on vacation, I have had to call a neighbor to reset my LR-4 after one of these errors and becoming fully. OmniSense™ also supports the SafeCat system, which continuously analyzes four safety zones to ensure your cat is always safe. 00 on September 27, 2021!). The box is so large because the unit comes pre-assembled. The Litter-Robot 3 is equipped with a cat sensor that detects when a cat enters and exits the globe. Any suggestions?. I do not trust the waste drawer. If your unit’s light bar is flashing blue, this indicates that the waste drawer is full. Red / Green System fault Low system voltage Replace power supply Red Cat detect alert Blue Waste drawer full Yellow Bonnet removed Red Cat detect stuck over 30 minutes Red Drawer sensor alert LR4 Troubleshooting Guide 3 Solid / 2 Flashing Leds 1-3 Solid Leds 4-5 Flash Solid Flashing Round Robin (Left to Right) Round Robin (Right to Left) Ping Pong. Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. Reasons for litter robot cat sensor fault. 4K subscribers in the litterrobot community. Every time that I run a manual cycle it stops, and I get the notification that the cycle was interrupted. Litter-Robot 4’s automatic sifting process quietly separates waste from clean litter, depositing the clumps into a tightly sealed drawer for drastic odor reduction. 90-day in-home trial. Make sure the unit is plugged in and the power cord is securely connected to the unit and the outlet. Few steps: 1: Cut either the black or blue wire. This include LED status identification of the. The power supply unit might need to be replaced, and. With over 20 years of customer feedback driving product innovation, Litter-Robot 4 features new sensor and litter-sifting technology for enhanced odor control, cat safety, and real-time tracking of waste and litter levels through the Whisker app. Getting rea. Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. Litter-Robot Won’t Cycle Automatically, Doesn’t Detect the Cat. Blue with flashing yellow WiFi. Try these steps and. Phone and Chat support available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST, or submit a ticket anytime. About a week ago the yellow light for the pinch sensor started flashing rapidly. The DFI is an IR sensor inside the Litter Robot, just below the poop drop hole at the bottom of the globe. Getting Started. For the cat sensor operation, do ensure you have the Litter-Robot on a flat hard floor, not touching anything, approx 4. 5” high by 10. Omnisense™ also supports the SafeCat system which continuously analyzes 4 safety zones to ensure your cat is always safe. Litter-Robot 4 control panel features 5 buttons and an LED display for easy operation. I run an air filter that weed growers use to handle the stench. Litter-Robot 4: Red Light Bar Flashing (Cat Sensor Fault) IMPORTANT Make sure your unit is plugged in. BR, 8 . I’ve read in some groups it’s the charcoal filter in it not sitting correctly causing it to stop! Open it and take the filter out and see if that helps. The SmartScale™ will not recognize kittens that weigh less than 1. Litter-Robot 4’s automatic sifting process quietly separates waste from clean litter, depositing the clumps into a tightly sealed drawer for drastic odor reduction. We tried removing the filter entirely and also reseating it but it didn’t make a difference for us unfortunately! Thank you for helping though. The litter is above the fill line or in excess of 10lbs. It costs around $200 less, and while it's bulkier and a bit noisier, it still works extremely well to keep your cat's litter box clean, no scooping needed. The newer iteration of the Litter-Robot has a circular opening that’s 15. Our new LR4 (just received 3 weeks ago) was working perfectly until this morning. They are working on an update to help with the Offline issues. Litter-Robot by using some catnip or a favorite treat. You've activated the Cat Sensor to simulate your cat entering the Globe, then exiting. Scroll to the bottom of the page and tap the Information panel. The fault occurs if there is weight detected for over 2 minutes, turns out my cat was jumping into the litter box and staying in for over 2 minutes causing the fault. It starts at 21 when you first get your Litter Robot, then the Litter Robot adjusts as it sees how many cycles it takes for the DFI (Drawer Full Indicator) for your cats. Post your experiences, tips, tricks, and hacks. However, whenever I. However, NOW, SHOULD the LR4 detect movement inside the waste drawer, it will automatically rotate the globe to align the "Waste Port" with the globe opening, thereby. As per the LR 4 manual, once you get a Drawer Full notification, if you ignore it, you’ll get four more such notifications before it really is full and the blue light bar flashes. If the timing light is solid red, this indicates the Cat Sensor has been activated by a cat entering the Globe. If the solid red light does not resolve itself after a clean cycle, watch this video or try these tips: Placement:. All you have to do is hoist the 24-pound unit out of its shipping container, plug it in, and you’re ready to go. The litter is above the fill line or in excess of 10lbs. Over torque fault. Reasons for litter robot cat sensor fault. The cat sensor may be small, but is still an important part of your Litter-Robot Open Air III. I move their waste around and the sensor shows a lower percentage. The clumps are deposited into a sealed waste drawer below. For a Litter Robot 4 cat sensor fault, one possible solution is to clean the three sensors at the top of the globe with a Q-tip. cat sensor fault” and it will stop cycling. Litter-Robot 4. I recently noticed the bin was getting "full" much faster than usual, and I just took a microfiber cloth to the drawer sensor. What To Do When Your Litter-Robot Lights Are Blinking? So, let’s talk a bit about what you should do when you’re dealing with blinking Litter-Robot lights. Post your experiences, tips, tricks, and hacks. Your first stop for answers and solutions to your Litter-Robot questions. We decided to go out for the day and do some Christmas shopping and midway through the day got a notification "Cat Sensor Fault". On the Information page, select Update Firmware to begin the update process. It’s on a cement basement floor near the sump pump so it’s slightly slanted floor towards the sump pump. If the auto-calibration passes, the unit will update its dynamic cat sensor threshold values and return back to its previous function, likely a Clean cycle. The Litter-Robot 3 is equipped with Cat Sensor that detects when a cat enters and exits the Globe. Step 10: Manual Cat Sensor Activation. Over torque fault. n this video we’ll be taking a look at 5 different errors the Litter-Robot 4 may run into and how to fix them. Clean all sensors with a clean damp cloth. It's important to note, that your cat must weigh at least 5 pounds to activate the Cat Sensor. It's like a game. Ensure the globe is on the track and lock the black key on the back of the globe into the pocket. The dirty clumps then get deposited into a tightly sealed waste drawer that neutralizes any and all odors. de 2022. Around the edge of the dump port on the globe there was some tacky glue/liner material (I believe it was excess that ran further than intended). Turn the power off then on again. I just set it up and can’t seem to get it going. Turn the power off then on again. Every time that I run a manual cycle it stops, and I get the notification that the cycle was interrupted. In this video, our Domestic Robots Specialists Phil and Josué teach you how you can easily replace the cat sensor in your robotic litter Litter-Robot 3 Open. If the cat sensor fault is not resolved, it can cause the unit to malfunction and may even prevent the Litter Robot from working properly. It's also possible your litter is generating dust that can be causing the sensors to misread. Step 1: Disassemble Your Unit. If the auto-calibration passes, the unit will update its dynamic cat sensor threshold values and return back to its previous function, likely a Clean cycle. Worked great before update except for cat sensor fault , did all that was recommended and update helped that BUT now I have different issues as in stops with the drawer open, stops on. Follow these steps to make adjustments to the Cat Sensor: Turn off the Litter-Robot and remove the globe. Wondering if anyone else keeps getting a Cat Sensor Fault with their Litter Robot 4’s. Litter-Robot 4: Red Light Bar (Cat or Motion Detection) Litter-Robot 4: Red Light Bar Flashing (Cat Sensor Fault) Litter-Robot 4: Red Light Bar Momentary Flash (Control Panel Lockout Mode). Step 4: Position the Litter-Robot on a flat and sturdy surface within range of an electrical outlet. My LR4 will show a “Cat Sensor Fault”, the indicator will turn solid red, and it will stop moving with the globe upside down in the dumping position. Once the cat exits, the Wait Time countdown to a Clean cycle will begin. 2: Get a 2k ohm resistor. Step 1: Check the Sensor's Placement. Emptied the litter entirely and replaced to ensure it's below the fill line. Just don't expect any miracles. Litter-Robot 4: Cat Presence Sensor Installation Guide. Business, Economics, and Finance. Explanation of the Technology Behind the Cat Sensor in Litter Robot 4. I was happy. 4K subscribers in the litterrobot community. My litter robot will be delivered tomorrow (shipping takes forever, so I've learned) and I have 3 cat babies,. Red / Green System fault Low system voltage Replace power supply Red Cat detect alert Blue Waste drawer full Yellow Bonnet removed Red Cat detect stuck over 30 minutes Red Drawer sensor alert LR4 Troubleshooting Guide 3 Solid / 2 Flashing Leds 1-3 Solid Leds 4-5 Flash Solid Flashing Round Robin (Left to Right) Round Robin (Right to Left) Ping Pong. If you’re looking to purchase the Litter-Robot 3 model, you can do so from the Whisker site or on Amazon. Without this small component, your robot won't detect when your cat is inside the litter. Never scoop again®. (I didn't have any so I used a resistor and a potentiometer. When your cat exits Litter-Robot, a timer counts down, allowing the litter to clump before a clean cycle begins. I have had my LR4 for a month now with my 4 cats. Emptied the litter entirely and replaced to ensure it's below the fill line. (Do this after emptying the waste drawer, adding litter, etc. Therefore, kittens that weigh less than 3 lbs can use Litter-Robot 4, but not in automatic mode. Fix 1: Empty the waste drawer. On the Information page, select Update Firmware to begin the update process. 75’’H entryway provides an open-air feel while using the litter box. Mar 14, 2023 · The Litter Robot 4 is an extravagance, but it's one that tired cat owners may find useful. Press and hold the sensor calibration button, and at the same time, plug the Litter-Robot back into the power source. Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. This time, it didn’t help. Completely close the Litter-Robot app. Dog Supplies. Check for excess weight (such as too much waste or litter) and press Reset. Inspect the litter and waste drawer. Its larger components also make the Litter-Robot 4 easy. Mar 29, 2023 · Turn off the Litter-Robot and unplug it from the power source. If your unit has a red flashing light bar or the unit will not cycle, this indicates that the cat sensor has been triggered for more than 30 minutes. During each Clean cycle, the DFI Sensor will measure the level of waste within the Waste Drawer as the Waste Port passes over the Waste Drawer. Oct 18, 2016 · Step 10: Manual Cat Sensor Activation. If you are looking to switch to an automated self-cleaning cat litter box or upgrade from . Run a clean cycle with the drawer removed. Every single time it goes off, she jumps right in and starts playing with the litter and the waste drawer and kicks her poop out. You can cancel the timer by pressing the Reset button. So I am having two issues with the litter robot, first is wifi and the second is sensor faults mid cycle. We’d been getting Cat Sensor Interrupt or Cat Sensor Fault messages after each use but it was still completing cleaning cycles just fine. multiple times, resetting it, unplugging and replugging It does the same thing every time. Successful: If your unit returned home and displays a. It was a box large enough for a kitchen table. Environmental Variables The Litter Robot 4 Cat is designed to be a reliable, automated way to manage your cat’s litter box. If the cat sensor has been continuously activated for 30 minutes or more, either by a cat that won’t leave the globe or by too much weight in the unit, the timing light will flash red. Most of the time we could get it fixed. I have a Litter Robot 3 which I purchased in April 2021. If the auto-calibration passes, the unit will update its dynamic cat sensor threshold values and return back to its previous function, likely a Clean cycle. Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. Sensor fault in the Litter Robot 4 Cat can be caused by several different factors, including electrical malfunctioning or user errors. Watch on. Litter-Robot Won’t Cycle Automatically, Doesn’t Detect the Cat. Make sure it’s at home position with a solid blue light. I'm going to check out the weight that is supposed to hold the litter mat down. Tap on Controls in the bottom right corner. It. How to Fix the Dump Position Fault. Fits 4, all-size cats. Litter-Robot 4 control panel features 5 buttons and an LED display for easy operation. Cat Approval: 18/20. If your unit’s light bar is flashing blue, this indicates that the waste drawer is full. You can supress this (and other) notifications granularly! Not sure if they added this recently or what, it's kinda hidden - From the main screen of the app if you select the hamburger menu (3 horizontal lines) in the top left, then -> Settings -> Notifications - disable "Bonnet Removed"!!! No need to stick wires in it and/or disable the. I'm wondering if that is coming loose mid-cycle and the shift in weight triggers a cat fault sensor. Few steps: 1: Cut either the black or blue wire. Pour 10 lbs. The dirty clumps then get deposited into a tightly sealed waste drawer that neutralizes any and all odors. I finally was able to update to the latest firmware, PIC 10512. If the sensor is dirty, you can clean it with a q-tip and some water. 16K subscribers in the litterrobot community. Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. If your Litter-Robot 4 is not accurately detecting your cat's weight, this is typically an issue with the placement of your robot. If the cat sensor has been continuously activated for 30 minutes or more, either by a cat that won’t leave the globe or by too much weight in the unit, the timing light will flash red. For a Litter Robot 4 cat sensor fault, one possible solution is to clean the three sensors at the top of the globe with a Q-tip. If you can’t get it to do that check in the very back to make sure that the hooks are actually in place near the motor. Issues with cat sensor. Press the Reset button. These sensors monitor for potential pinch conditions at all times. 1) the IR is sensing a weird reading height-wise through the waste port (though it’s meant to expect waste in the drawer, but I wonder if it could be getting a weird reflection from somewhere) or 2) the weight sensors are sensing litter shifting in a weird way. I have had my LR4 for a month now with my 4 cats. I run an air filter that weed growers use to handle the stench. All is well again. Remove the 9 screws connecting the bottom of the base to the top of the base. I do not trust the waste drawer. 13 de mai. No idea how to generate this, and if it’s not right, the Litter Robot rejects the message. The app or the unit control panel will indicate when the waste drawer is full. Nov 5, 2023 · Feline enthusiasts understand that a person of one of the most crucial factors to consider when they obtain a cat is how to handle their litter boxes. After 3 Cat Sensor faults, the Litter Robot 4 has a safety feature where it will no longer cycle. The parts most prone to fail in there are the motherboard and the DFI sensors. Need technical support? Our self-service troubleshooters are the fastest way to solve issues with your robot. only two of my cats continue to use the Litter Robot 4. Tap on Controls in the bottom right corner. If you can’t get it to do that check in the very back to make sure that the hooks are actually in place near the motor. 631 views 1 month ago. The “full” message doesn’t mean full. Litter-Robot by using some catnip or a favorite treat. We also offer Litter-Robot repair services even after the WhiskerCare™ Warranty expires—just. The “full” message doesn’t mean full. (I didn't have any so I used a resistor and a potentiometer. These could be signs that you need to adjust the cat sensor. Nov 5, 2023 · Feline enthusiasts understand that a person of one of the most crucial factors to consider when they obtain a cat is how to handle their litter boxes. It is subjected to conditions which most robots - if they had a choice, would prefer not to be subjected to. The dirty clumps then get deposited into a tightly sealed waste drawer that neutralizes any and all odors. Check for excess weight (such as too much waste or litter) and press Reset. Curious Cat. S/N LR3171595. Blue flashing. Post your experiences, tips, tricks, and hacks. This error is one that happens when a cat is in the globe for longer than the 2 minute timer (my . lift out globe. Tap on Controls in the bottom right corner. Post your experiences, tips, tricks, and hacks. Hitting the reset the cycle resumes for ~3. <W3 == Set wait time to 3 minutes. It is subjected to conditions which most robots - if they had a choice, would prefer not to be subjected to. Hitting the reset the cycle resumes for ~3 seconds and stops with another red bar. There is no definitive answer to this question since it can refer to a variety of different issues that a cat owner may experience with their litter robot. Water Fountains. Locate and press the Power button. Clean all sensors with a clean damp cloth. If NO go to step 4. Litter is at the line, not above, it’s not touching any walls or on uneven ground or carpet. I often had "Cat sensor fault" errors as well as "Cycle Interrupted" when there was no cat anywhere near the LR-4. If the cat sensor has been continuously activated for 30 minutes or more, either by a cat that won’t leave the globe or by too much weight in the unit, the timing light will flash red. Despite its technological sophistication, like any mechanical device, the Litter Robot 4 can encounter issues - one common problem being the cat sensor fault. We couldn't close. It. I also had the red,yellow light. I get the spinning wheel that is trying to update, but all of a. This will take between 5 and 27 minutes to complete. If your unit’s light bar is flashing blue, this indicates that the waste drawer is full. Quality & Ease of Use: 20/20. efda salary, number to dominos
Remove the waste drawer. . Litterrobot 4 cat sensor fault
Need Help with Litter Robot 4 - 'Cat Sensor Fault'. The box will automatically cycle once during the update. If the cat sensor has been continuously activated for 30 minutes or more, either by a cat that won’t leave the globe or by too much weight in the unit, the timing light will flash red. Here is the analysis for the Amazon product reviews: Name: EcoLeo Liners, Litter-Robot 4 & 3 and Leo's Loo Too Compatible, Compostable, Plastic-Free Drawstring Bags, Thick, for Automatic Litter Box Waste Drawers (Robot 4, 40-Ct) Company: Visit the EcoLeo Store. Get app Get the Reddit app Log In Log in to Reddit. Cons: The 19’’W x 18’’D globe is a little less roomy. Curious Cat. It’s on a cement basement floor near the sump pump so it’s slightly slanted floor towards the sump pump. The Litter-Robot 3 is equipped with a cat sensor that detects when a cat enters and exits the globe. If the sensor is not properly placed, it may not be able to detect when a cat enters or exits the box. Red / Green System fault Low system voltage Replace power supply Red Cat detect alert Blue Waste drawer full Yellow Bonnet removed Red Cat detect stuck over 30 minutes Red Drawer sensor alert LR4 Troubleshooting Guide 3 Solid / 2 Flashing Leds 1-3 Solid Leds 4-5 Flash Solid Flashing Round Robin (Left to Right) Round Robin (Right to Left) Ping Pong. I've seen in another post that the scale doesn't work great on carpet, and yes, my unit is on carpet. What do I do to fix it? Brand new LR4. The Litter-Robot 3 is equipped with Cat Sensor that detects when a cat enters and exits the Globe. Devices & Integrations Device Ideas. Litter robot 4 honest opinions. As far as stuck on timing, make sure no cat hair is dangling in front of any of the 3 sensors at the top of the entrance. First impressions, installation and set-up. The cat sensor employs infrared technology coupled with advanced algorithms to discern the presence of a cat in the litter box. However, whenever I. I've had some cat sensor fault messages on the app but nothing ever seemed wrong with the LR itself. I also had the red,yellow light. My robot says cat sensor fault. The appliance does come with instructions, but it is a new appliance for most purchasers, so there is some learning as with all appliances as how best to operate the Litter-Robot. If the auto-calibration fails, the unit will display a green light bar with partial red flashing, which signifies a dirty sensor fault. The Reset button will reset your Litter-Robot's Cat Sensor. These could be signs that you need to adjust the cat sensor. Blue flashing. The next evolution of the highest-rated WiFi-enabled, automatic, self-cleaning litter box for cats. The red blinking light indicates CATS (the cat sensor) is detecting excess weight for more than 2 minutes. 18 de mar. The Litter-Robot four-part system (base, globe, bonnet, and drawer) was constructed with easy upkeep in mind. Get £75 off select bundles* Shop now. Your Litter-Robot 4 cat sensor has been activated. After a few months we started noticing little weird issues with the litter robot. Purchase includes a 90-day in-home trial, comprehensive coverage with our WhiskerCare™ 1-Year Warranty, and free shipping (excl. At first I was able to take the unit apart and use a soft brush to clean litter and dust out of the base and this would fix the problem. Run a clean cycle with the drawer removed. Dust can get in them too. There is no Reset button in the app, but you can try Powering Off and Powering On the robot using the app instead. If the auto-calibration fails, the unit will display a green light bar with partial red flashing, which signifies a dirty sensor fault. We finally got all 4 of our boys using it and thought we were smooth sailing. Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. Blue with flashing yellow WiFi. This article delves into the intricacies of its Saturday, October 28, 2023. No matter how. Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. Watch on. Allow the unit to complete the timing, cycle, and return to home position. As the experienced cat owner Jean Dean says, “Pressing the Reset button may solve a number of issues you might encounter with your Litter-Robot. For some reason I thought the sensor scanned towards the litter not as a curtain. Sensor fault in the Litter Robot 4 Cat can be caused by several different factors, including electrical malfunctioning or user errors. If there's no change in sensitivity after the full turn then. Omnisense™ also supports the SafeCat system which continuously analyzes 4 safety zones to ensure your cat is always safe. Step 2: Ensure That the Unit Is Sitting on Level Ground. 36 / Shipping calculated at checkout Stock : In stock, 58 units Quantity : Add to cart. Litter-Robot 4. Since she’s just been going in and out to sniff and explore the Litter Robot and not actually going to the bathroom in it yet,. OmniSense™ also supports the SafeCat system which continuously analyzes 4 safety zones to ensure your cat is always safe. Eventually (3, 7, or 15 minutes later—whatever you have your unit set to), a Clean cycle will start, and upon finishing, the Cat Sensor will take another measurement of the weight to. If you're a cat owner, you know how crucial it is to keep your feline's litter box clean. The pinch wiring feeds to the dfi board so I replaced the dfi board and pinch alarm went away. More information ›. Community for all things Litter-Robot. Thank you. Make sure the firmware is up to date on the robot: from the app go to Controls > Robot Information. Everything on the litter robot is over-engineered and probably on purpose. The Litter-Robot 3 is equipped with Cat Sensor that detects when a cat enters and exits the Globe. This unit is counting down to a clean cycle, depending on your set wait time (3, 7, instead 15 minutes). Shop Now. You will also receive a notification on your phone if you use the Whisker App. I was starting to lament that there wasn’t anything new for me to integrate for the past few months. Just don't expect any miracles. The cat sensor employs infrared technology coupled with advanced algorithms to discern the presence of a cat in the litter box. Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. Tap it and wait a few minutes. After almost 4 years with a LR3, I saw the LR4 addressed some of my major complaints and ordered one. Litter-Robot 4: Cat Presence Sensor Installation Guide. Being that close to the sensor could cause it to read a fault, even something as small as a. The Litter-Robot 3 is equipped with a cat sensor that detects when a cat enters and exits the globe. The sensor should be placed in the middle of the entrance, with the lens facing toward the inside of the litter box. You will also receive a notification on your phone if you. 2: Get a 2k ohm resistor. Latest firmware updates seem to have resolved early sensor fault issues with my LR4, smooth sailing the past two weeks or so. Litter Robot 4 - Faulty Sensor?. Your Litter-Robot 3 ships fully assembled. First impressions, installation and set-up. Issues with cat sensor. 18 de mar. Value: 18/20. Inspired by my childhood Ragdoll cat, Rags, I created Floppycats to connect. Learn more. Dust can get in them too. Keep in mind that you’ll need to use more lightweight litter to reach the required amount for the weight sensor. I just set it up and can’t seem to get it going. de 2023. The Litter-Robot 3 is equipped with a cat sensor that detects when a cat enters and exits the globe. Need Help with Litter Robot 4 - 'Cat Sensor Fault'. You will also receive a notification on your phone if you use the Whisker App. Make sure the globe didn’t get jostled in shipping and is seated properly In the base. I know they are using it because I checked the drawer to see if. If the timing light is solid red, this indicates the Cat Sensor has been activated by a cat entering the Globe. However, whenever I. de 2022. Follow these steps to make adjustments to the Cat Sensor: Turn off the Litter-Robot and remove the globe. Press the Reset button. Came home to check on it and there it was stuck upside. Successful: If your unit returned home and displays a. This will help you to solve this issue in litter robot 3. 5” high by 10. I just got the litter robot 4 a few days ago. Came home to check on it and there it was stuck upside. . how to download a map on google maps